Despite vast distances, difficult terrain, and restricted-access areas, Pebuu Limited ensures agents remain supported through its nationwide last-mile logistics and end-to-end supervision services. This commitment is exemplified by its operations within the highly secured Tilenga Project industrial zone in Buliisa District, where stringent access and authorization requirements are in place.

The Tilenga project plays an important role in the country’s economy, with many workers on site contributing to its operations. However, because it is a highly secure, restricted-access area, workers depend on bank agents to access financial services that are available around the clock, secure, fair, and conveniently accessible. Thus, Pebuu stands as a trustworthy and reliable partner for major banks in the country, ensuring that crucial support reaches both the bank agents and the banks.

“Bank agents are a vital extension of the formal financial system, particularly in reaching clients in complex operational environments,” says Pebuu Africa CEO and Founder JP Ssemyalo. “At Pebuu, we see strong supervision of these agents not just as a compliance measure, but as essential to building trust, strengthening efficiency, and advancing financial inclusion.”

Partnering with major banks in Uganda’s digital financial landscape, Pebuu employs an award-winning field operations management platform FieldPecker, and is ISO/IEC 27001:2022 certified for its Information Security Management System, reaffirming its readiness and credibility to provide end-to-end services to multinational financial ecosystems requiring impeccable practices and protocols in place.