Hillary is a results-oriented Agent & Merchant Recruitment Manager (UG) overseeing the expansion and optimization of agent and merchant networks across Uganda. Hillary has a strong background in field operations, onboarding, and agent banking supervision. Hillary was formally the Regional Manager for Central and Western regions of Uganda. With two years of hands-on experience in field operations, he specializes in Agent Banking supervision, onboarding, recruitment, data collection, and customer relationship management. His expertise lies in streamlining agent network expansion, ensuring compliance, and optimizing service delivery to enhance financial inclusion. Hillary’s ability to build strong relationships, analyze field data, and implement strategic solutions has contributed to the growth and efficiency of the agent banking ecosystem in his regions. Passionate about innovation and customer-centric financial solutions, Hillary is committed to empowering agents, improving banking accessibility, and driving operational excellence.