Namaato Hope is an Assistant Agent Manager at Pebuu, overseeing field supervisors managing Centenary Bank agents across multiple regions in Uganda. She holds a Bachelor of Arts in Economics from Makerere University and a Certificate in Computing and Technology from the University of Kisubi. With expertise in operational efficiency, quality control, and client relationship management, she ensures agent verification, performance monitoring, and service excellence. Her role focuses on maintaining transparency, improving service delivery, and fostering strong client relationships. Her dedication to efficiency, transparency, and service excellence contributes to Pebuu’s mission of strengthening financial inclusion through a robust agent network.